Achieving win-win negotiation goals using the iceberg model
Negotiating is something we need to do every day whether we like it or not.
The truth is that we negotiate all the time. It doesn’t have to involve contracts or business deals. Creating a win-win situation with your internal and external customers is crucial and beneficial in the long run. Through this segment, your team will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. You will also be imparted with the skills on managing conflicting situations during negotiation.
This segment is designed to give your team a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. The team will learn that an atmosphere of respect is essential, as uneven negotiations could lead to problems in the future.
Discovering our bad habits during the negotiation process
Planning the parameters of Win-Win
Determining the BATNA, WATNA and ZOPA
Understanding your stakeholders psyche through the Iceberg Model
Mastering your emotions during negotiations
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